Telecommunication company, MTN Ghana as part of its effort to deepen understanding of its key stakeholders in their operations has held its Media and Stakeholders Forum at the Akayet Hotel in Bolgatanga, the upper east regional capital.
The annual programme aims at bringing journalists, editors and other relevant stakeholders to share ideas and foster collaboration between the company and the media. This year’s event was under the theme ‘Leveraging Technology to Serve Customers with Excellence.’
Addressing participants at the event, Mrs. Adwoa Wiafe, the Chief Corporate Services and Sustainability Officer at MTN Ghana, provided updates on MTN’s overall strategy, the company’s network initiatives and plans to give customers more control and the company’s commitment to extending its services to all parts of the country, including the hinterlands in spite of its operational challenges.
She said, the company is investing $1 billion by 2025 to improve its services and provide social amenities to communities across the country. “We have the ambition to be the leading digital solutions provider for Africa’s progress. We are focused on Africa and have identified the continent’s needs. We are building our business to address future problems.
We are also expanding our connectivity operations, meaning we are expanding our network. Currently, we have invested $600 million in our network in Ghana. As we grow, we aim to positively impact our communities.
Our foundation is involved in community projects, sponsoring students in universities, and supporting other institutions. We collaborate with communities to provide relevant skills and opportunities for our stakeholders.”
As part of its rural telephony initiative and in collaboration with government entities, MTN Ghana plans to extend its services to 374 sites.
Participants were drawn from various government and non-governmental organisations, including the Roads and Highways Authority, Ghana Journalists Association, National Communications Authority, representatives from local government, Upper East Regional Coordinating Council, the media, among others.
Amadu Iddrisu Seinu-NoiyengRadio
